What is an eScript token?

Where do I find it?

Your prescriber may send the token by SMS or email. It generally includes a link or barcode for the pharmacy to scan. If you cannot find it, ask your prescriber or pharmacy for help.

Is the token private?

Yes. Treat it like sensitive health information. Do not post it publicly or forward it to someone who does not need it. A pharmacy will need the relevant token or an authorised way of locating the prescription.

Does sending the token mean the medicine is ready?

No. The pharmacy must check the prescription, any legal or clinical requirements and available stock. Payment and pickup or delivery arrangements follow the pharmacy's confirmed process.

What if I have repeats?

Repeats depend on the prescription and applicable dispensing rules. A repeat token may differ from the original token. Your pharmacist can explain what is available and when a further supply is permitted.

For Scriptwell's ordering process, read how it works.

General Australian pharmacy information, not a substitute for advice specific to your prescription.